Product care

Everything and Everyone needs TLC (Tender Loving Care)

For proper use, maintenance, storage and care of your product, please respect following guidelines.
They will help you keep your Ms. Bay beautiful for longer and avoid stains or damage.

For protecting and cleaning

Before first use, apply a protective spray. Especially if your bag will be used often or when it might get exposed to water (rain).
Always test a product on a small surface before using it to determine possible changes in colour or texture.
We destinguish two types of leather in a Ms. Bay product; textured fishleather and smooth Vegtan. For the fishleather; only use leathercare that is suitable for suède too. The vegtan can also be treated by greasier products such as lotions. Applying lotion to the fishleather will cause the natural texture to be flattened.

We recommend using Nanex for our handbags. The vegtan leather can benefit from rehydrating every now and then with Collonil, both available on our webshop. Using leather conditioner avoids dryness or cracks. Conditioning once or twice a year is sufficient in normal conditions. (Think of it as moisturizer for your bag).

Only treat or clean leather with a dedicated leather care product. Follow the manufacturers’ directions for the specific product you choose to use. Never use any detergent or cleaning product that contains mineral oil or alcohol or one that is not designed for leather.

When using

Leather naturally absorbs oils and other substances that touch it, so it’s important to keep your hands clean when using the bag.
Store make-up or liquids in a separate pouch to avoid leaking onto the leather.
Don’t overstuff your bag to help preserve your bag’s contours and avoid stretching the handles from heavy weight.
Keep your bag dry. If you get caught in the rain, blot it dry with a towel or cloth and allow it to further air-dry. Never use (hair-)dryers or put your bag out in the sun to speed up to process; the heat will dry out the leather.

When storing

Always make sure your bag is dry to avoid mildew or other serious damage. If your bag is damp from cleaning or use, wait to store until it is completely dry.
Stuff the bag before storing with tissue paper or another type of thin unprinted paper. Make sure the stuffing is firm but not stretching the seams. This will help retain the bag its shape.
Wrap it in a dustbag, cotton cloth or protective paper. Do not use plastic to wrap your bag in as leather needs to ‘breathe’.
Store upright and out of direct sunlight to preserve colours.

Enjoy your Ms. Bay!